1. Introduction

Welcome to ClientBox ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, password, and profile picture when you create an account.
Payment Information: Billing address and payment method details processed securely through our payment provider (Stripe).
Content: Files, messages, and other content you upload or share through the platform.
Communications: Information you provide when contacting our support team.

2.2 Information Collected Automatically

Usage Data: Pages visited, features used, time spent on the platform, and other interaction data.
Device Information: Browser type, operating system, device identifiers, and IP address.
Cookies: We use cookies and similar technologies to enhance your experience and analyze usage patterns.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions and abuse
Personalize and improve your experience

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

With Your Consent: When you explicitly agree to share information.
Service Providers: With third-party vendors who help us operate our platform (hosting, analytics, payment processing).
Legal Requirements: When required by law or to protect our rights and safety.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time. Some information may be retained for legal or legitimate business purposes.

7. Your Rights

Depending on your location, you may have the following rights:

Access and receive a copy of your personal data
Correct inaccurate or incomplete data
Delete your personal data
Object to or restrict processing of your data
Data portability
Withdraw consent at any time

8. Cookies

We use cookies and similar tracking technologies to collect and track information about your activity on our platform. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features may not function properly without cookies.

9. Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@clientbox.cloud